Delivery

 RETAIL CUSTOMERS

If you live in Australia:

SPEND $150 OR MORE AND RECEIVE FREE SHIPPING.

For all domestic orders under $150, a flat rate of $10 will be charged for postage and handling.

We use Australia Post services for deliveries Australia wide.
Orders placed before 12pm (AEST) each working day will be posted the same day with delivery generally 3-10 working days depending on your location.

If you live in New Zealand:

SPEND $180 OR MORE AND RECEIVE FREE SHIPPING.

For all orders under $180, a flat rate of $15 will be charged for postage and handling.

We use Standard International delivery.

Approximate time for delivery for New Zealand orders is 3 – 10 working days to metropolitan areas of major cities.

Standard delivery times between metropolitan areas of major cities,excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control.

In order to comply with Australian export regulations, we are required to declare the exact value of each order and to mark them as “dutiable merchandise”, as such orders may be subject to additional New Zealand custom duties and/or other taxes. If applicable, these are the responsibility of the customer. Please consult your local custom advisory website for more information.
Please also note that all references to ‘free domestic shipping’ do not apply to New Zealand orders.

NEED MORE HELP

If you have any questions or concerns please don’t hesitate to contact us.
Kay (+61) 0488 627 548  | email: kay@robbiebrown.com.au  


Enter the correct delivery address as parcels which are returned to us as undeliverable, will incur a re-dispatch fee. Postal charges paid for the original dispatch are not refundable.

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