How much to you charge for delivery?

Free delivery Australia and New Zealand wide.

We use Standard parcel delivery with Australia Post with tracking number.

If you would like Express Post please contact us directly by either email or phone
Email: kay@robbiebrown.com.au
Mobile: +61 0488 627548

Do you ship internationally?

Yes we do.

Free shipping to New Zealand by standard Australia Post with tracking number. 

Countries outside of New Zealand – Please contact us directly for shipping costs either by email or phone. 
Email: kay@robbiebrown.com.au
Mobile: +61 0488 627548

How long will it take to receive my order?

Orders are packed and sent within 24-48 hours of receiving your order. 

Orders received after 1pm Friday, weekends and Public holidays will be dispatched the next working business day. 

Delivery times and service updates with current COVID 19 impacts 
please check –  https://auspost.com.au/service-updates/current-updates/international-service-updates for the latest information. 

Every parcel has a tracking number so if you don’t receive your order in a timely manner please contact us directly by either email or phone.
Email: kay@robbiebrown.com.au
Phone: +61 0488 627548

What is your exchange or refund policy?

We are happy to exchange or refund within 30 days of the original purchase date.

We will refund the purchase price providing
Tags On
Packaging undamaged
Original conditional, Unworn, Unused and as sold.

Refunds will be through the original payment method.

We will replace any items delivered which are faulty or damaged.

Notification of faulty or damaged items must be received within 48 hours of receipted delivery.

Under these circumstances please contact us directly by either email or phone.
Email: kay@robbiebrown.com.au
Phone: +61 0488 627548

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